Welcome to the CCCW Website - Provider Network
Community Care Connections of Wisconsin (CCCW) is a state-certified Managed Care Organization. We are contracted through the State Of Wisconsin Family Care Program to support the health, medical and long-term care outcomes of our members who are elderly or adults with physical and/or developmental disabilities. Our service region includes the north central counties of Langlade, Lincoln, Marathon, Portage, and Wood, and the counties of Ashland, Barron, Bayfield, Burnett, Douglas, Iron, Polk, Price, Rusk, Sawyer and Washburn in northwest Wisconsin. Fourteen (14) CCCW offices are located throughout the service region, with the Administrative Center being located in Stevens Point. Over 5,400 members are currently served by CCCW on a daily basis.
CCCW has developed and maintains a state-certified network of providers to support the identified outcomes of our members. “Providers” is a general term used for organizations and businesses that provide health, medical and long-term care supports and services to our membership. Over 1,400 providers currently are under contract with our organization. CCCW is committed to ensuring that our provider network has the adequacy and capacity to support the outcomes of our members, and maintain a constant interest in expanding our network size and scope.
Community Care Connections of Wisconsin is equally committed to assuring that our providers demonstrate competency and quality in the provision of service to our members.
We asked what can CCCW do to better support YOU as a provider, and we heard you loud and clear! Please click below for more information on joining us for an overview and shared learning opportunity with representation from WPS and CCCW staff.
Provider Portal and Authorizations:
Access & Updates
Northwest Residential Rate Methodology Training July 15, 2014
CCCW Events & Updates
CCCW is happy to announce we will be changing over to a new business software system called CareDirector. The move to CareDirector will bring some changes that will include the look of authorization letters, access to authorization letters, and other additional information.
Below is some information to learn about new system.
For Service Authorization questions please Call: 715-204-1738
For Provider Portal questions please Call:
For Service Authorization questions please Call:
1-2 Bed AFH Webcast Training and Exception Reports
The Department of Health Services (DHS) created a website dedicated to the Wisconsin Medicaid Standards for Certified 1-2 Bed Adult Family Homes. The website can be found at www.dhs.wisconsin.gov/regulations/afh/1-2bed. Additional items have been posted on the website as follows:
1. The webcast training for the 1-2 Bed Adult Family Home Standards; and
2. Report Exceptions to 1-2 Bed Adult Family Home Standards (for certifying agency).
Family Care 101